Field Guide
Polio VR
Everything you need to run demos or update your headsets
What do you need to do?
Choose one or follow both.
Path A · 3 Steps
Running an Event
Headsets are charged and ready. Just run demos.
No Wi-Fi needed at eventsStep 01
Know Your Hardware
What's in the case and how it works
What's in the Case
- Note: This is an example setup. Your kit may differ, but the hardware and key info are the same
- Headset, USB-C charger, headphone cable, lens cloth, and wipes
- No controllers needed. Batteries removed; hand tracking only
Controls
- Hold power button to turn on/off; tap once to sleep
- Volume: inside button = down, outside = up
- Adjust the bottom dial for lens spacing; tweak if image isn't clear
- Light indicators: white = in session, yellow = charging, green = full, off = sleeping
Fit
- Turn the back knob to tighten/loosen; works like a bike helmet
- Pull earpieces all the way down and over the ears
Care & Packing
- Unplug the headphone jack before packing
- Crank the knob all the way down before closing the case
- See for cleaning details
Step 02
Navigation & Launching
Using the headset and launching the app
Opening the Menu
- Hold your hand out, palm up, until the Meta button appears
- Tap thumb + pointer finger together to open the menu
- Recenter by holding a pinch (long press) instead of a quick tap
Launching the App
- Tap the nine-dot grid icon to open your app library
- Find the app, point at it, and pinch to launch
- No Wi-Fi needed. Everything runs locally on the headset
Operator vs. Participant
- Operators handle the menu and app launching; participants never see this
- Participants only see the experience itself
- Exit: palm up, tap the Meta button, then tap Quit
Step 03
Running a Demo
Prep, run, and clean up
Before You Start
- Confirm headset is charged and clean
- Launch the app once per event; it auto-resets between users
- Don't start under 25% battery. Full charge lasts ~4-5 playthroughs
Getting Them In
- Seat them with 3-4 feet of space; give a quick preview
- Mention any interactions (reaching, touching, grabbing)
- Help them put it on; secure the strap low on the back of the head
- Adjust until image snaps into focus; they'll know when it's right
During & After
- Stay close. Step in if audio seems low or headset looks off
- Loosen the strap first when done, then share next steps
- Wipe contact areas with antibacterial wipes; lenses with a dry cloth
Path B · 3 Steps
Updating the Headset
An update is available. Walk through it step by step.
Step 01
Connect to Wi-Fi
Only needed when updating the app or headset
Connecting
- Open quick controls from the menu to find Wi-Fi settings
- Connect to a reliable network with good speed
- Wi-Fi is only needed for downloading updates. Once the experience is on the headset, no internet is required at events
Step 02
Update the Operating System (OS)
Keep the headset software current
When to Update
- Check for notifications; the headset alerts you when an update is available
- Ensure Wi-Fi is connected and battery is above 50%
How to Update
- Open Settings from the main menu
- Navigate to System/Software Update
- Follow on-screen prompts to download and install
- Wait for the headset to restart automatically when complete
Step 03
Update the App
App and video content
Two parts to every app update
App Update
Small download, under a minute. Updated via Release Channels.
Video Content
Larger download, ~15 min on Wi-Fi. Auto-downloads when app is open.
When to Update
- Only update when notified. Make sure Wi-Fi is connected
Update the App
- Hold the app in the library, then go to Settings
- Tap Release Channels, select Alpha channel, tap Confirm
- Go back, hold the app again, tap See Details
- Tap Update (instead of Start) and wait for it to finish
- Expect a small download, usually under a minute
Video Content Downloads Separately
- Open the app on Wi-Fi; video files download automatically
- Allow ~15 min on good internet for the full download
- Once complete, no internet is needed at events
